Where do I look up my browser version?

All you need to do is start the browser and follow appropriate instructions (please see below). There are 2 ways to send the information to us:

  • by copying it from the browser and pasting to your message,
  • by making a screenshot and sending it to us as an attachment.

Windows OS

Browser Instructions for versions w/ menu bar Instructions for versions w/o menu bar
Firefox Open the "Help" menu, choose "About Mozilla Firefox". Click the "Firefox" button in the upper-left corner of the browser. Go to "Help -> About Firefox".
Opera Open the "Help" menu, choose "About Opera".
Click the "Opera" button in the upper-left corner of the browser. Go to "Help -> About Opera".
Safari
Open the "Help" menu, choose "About Safari".
Version not available
Internet Explorer Open the "Help" menu, choose "About Internet Explorer".
Press "Alt+H" on your keyboard. Choose "About Internet Explorer" from the menu.
Google Chrome
Version not available
Click on the "Tools" icon in the upper-right corner of the browser. Select "About Google Chrome". 

Mac OS X

Browser Instructions
Firefox Open the "Firefox" menu, choose "About Mozilla Firefox".
Safari Open the "Safari" menu, choose "About Safari".

Please let us know if you need any help identifying your browser version or if instructions for your browser are missing or incomplete.

Haven't found an answer? Contact us